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    The Customer Service and Emotional Brand Building Guru
    • Home
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      • Scott’s Bio
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    • Services
      • Keynote
        • Customer Service Speaker
        • Leadership Speaker
        • Virtual Keynote Speaker
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        • Virtual Training
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    Tag Archives for: "leadership development"
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     Fix or Fire Poor Performers?
    0
    By scott_deming
    In Blog
    Posted October 27, 2016

    Fix or Fire Poor Performers?

    It’s always more pleasant to tell someone, “We’re happy to welcome you to our company,” than “We’re sorry, but we have decided to let you go.” Hiring and [...]

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     Learning to Lead: Great Leaders Question Everything
    0
    By scott_deming
    In Blog
    Posted August 31, 2016

    Learning to Lead: Great Leaders Question Everything

    One of the most overlooked quality traits in leadership is the ability to question everything. As professionals, many of us have the tendency to become complacent when we reach plateaus, but [...]

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