Three Techniques I Use As a Motivational Speaker

Have you ever worked for a boss who seemed to be pushing one way but the team dynamics were constantly pulling the other? Although change in an organization starts from the top down, it doesn’t work unless the leadership is...
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Rethink Customer Service: 4 Ways to Give Consumers the Ultimate Experience

The needs and expectations of consumers have shifted dramatically over the past few decades. Today’s customers still want a great product at a reasonable price, but they also want a personalized, stress-free shopping experience that adds value to their lives....
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Four Ways Leaders Can Shape Their Corporate Culture

As a founder or CEO of a large business or corporation, it is vital to achieve and maintain an enjoyable company culture. This not only leads to new hires, but it also keeps current employees satisfied. In turn, this will...
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Taking Your Startup to the Next Level

In today’s market, the startup has become a blanket term used for up-and-coming companies of various sizes. Originally, a startup was used to define a business with a small number of employees (often one or two), and very little financial...
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How to Help Your Corporate Startup Succeed

In today’s dynamic and frenetic business environment, new startups are formed every day. The fact is, many of them don’t survive. Often it’s not for lack of vision or a poor product, but a matter of small mistakes that doom...
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Reaching New Heights for Your Company in the New Year

Entering into a new year offers the perfect opportunity for business owners and managers to motivate their team with energized and fresh energy while in the workplace. As a business keynote speaker, I encourage my listeners to use this time...
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How to Close the Divide Between Sales and Marketing

As a sales and marketing consultant, I spend a lot of time explaining the similarities and differences between these distinct, but closely related, fields. I’m also frequently asked which department has the most positive impact on the bottom line? The...
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Overview of Common Leadership Styles

As a keynote speaker on leadership, I often get questions from employers and managers about effective leadership styles and situations that demand specific styles. The short answer is that an effective manager needs several different approaches to use in various...
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How to Choose Customer Service Channels That Really Help Your Business

The times when customers could contact a company on a single channel are long gone, paving the way to a multi-channel customer service. With a growing number of mobile users, there are even more avenues for interacting with customers. As...
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4 Effective Tips for Handling Difficult Work Conversations

Work has its fair share of challenges, problems, and conflicts that are commonly addressed in corporate business training seminars. While some are easy to solve, others can be difficult and will require a rather personalized approach. As a business owner...
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